Okies, the delivery service of 1st Choice Furniture sucks, it really sucks big time!
My hubby had arranged for the delivery of the furniture on 26th Jan which they said they could not make on time and asked to be postponed to the 29th Jan. My hubby even popped over to the shop to confirm the delivery timing with the salesman, which they gave the affirmative. Hence, I took leave to oversee as my dear was busy.
When we reached my new home on 29th Jan, thought that the delivery man was late and called up the shop to ask. The salesman said that we didnt confirm the timing and so they didnt send! Hadnt everybody confirmed on 27th Jan when my hubby popped over?
Okies, never mind. We made another arrangements to deliver on 4th Feb, time from 6-7pm. They confirmed and promised again and again to deliver all the furniture to us on time. But all in vain... Eventually, we only see our coffee table at the end of the day. Fed up!
They promised to deliver all on the next day from 3-4pm. This time we saved no efforts to call them every 1/2 to 1 hr to chase them, scold them and urgued with them why our furniture were not in yet. Again and again, their confirmations and broken promises...
Can you image how absurd they were? They asked us not to go to our new house to wait but to wait for their call 1st instead. They said that they will call us 1hr before delivery. But when we called them up to ask why they had not call us, and if they were going to deliver the furniture at all, they said we didnt call them to ask them to deliver and even dared to yell at us for the wrong they did! How absurd can they be?
It was so frustrating! From 3-4pm, they changed timing to 5-6pm, then changed timing again to 6-7pm, then yet again to 7-8pm. Eventually, at the end of that day, only the coffee table, dining table and the sofa came... The dining chairs were of the wrong designs. Haiz... Dont when and if all the furniture will be sent after Cny. Sianz...